Ithaca/Accudate 9700 touch screen not responding
This can happen if the screen loses its calibration. The timer machine has a pre-boot calibration mode that will allow you to calibrate the touch screen without entering any menus.
- Turn off the machine with the switch
- Place your finger in the middle of the screen and leave it there
- Turn on the machine with your finger still on the screen
- The screen will enter a calibration mode.
- Remove your finger and touch each point displayed on the screen
- The timer will then boot up the rest of the way
If this does not resolve the issue, please create a to-do for the OTP Team