Register/kiosk is not working, preventing automatic business day cutover (Instructions)

Perform a Remote Detach:

1. From a different register, perform a remote detach for the register that is not working
   1. Press the Manager Menu key
   2. Press Support, then select Support again
   3. Enter the daily support password (If you do not know the daily support password, please contact your OTP2/Pro)
   4. Press the Remote Detach key
   5. A pop up screen will display listing all registers and highlighting the offline registers available to detach
   6. Select the proper register and press OK
   7. A message will display about the register successfully detaching
2. Proceed with POS Close